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Top Tips for eConsult

If you know or are fairly certain what condition you are suffering from please select "I want help for my condition" and then pick the condition from the list. This provides us with the most appropriate information for your condition.  You may find some questions seem repetitive but please answer as fully as possible, they help inform the doctor who is reviewing your information.

If you think the doctor may prescribe medication for you please include the name of your preferred pharmacy when answering this section. This will help us to direct your prescription to the pharmacy of your choice. Prescriptions cannot be collected from the surgery during the Covid 19 pandemic.

Please include a photograph whenever you think it will be useful.  This is especially important if you have a rash so we can more easily reach a diagnosis. Select "I want help for my condition" and then select either:

  • Any of the dermatology type conditions (e.g. acne, rash, hives, eczema, warts etc)
  • Breast problems for both men and women
  • Cold or flu , or
  • Eye based templates

Need help to attach a photo? See How to upload a photo while submitting an eConsult.

Try to chose General Advice only when your condition is unknown or it does not fit into any of the condition categories.

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eConsult Information Video

Find out more about eConsult by watching the eConsult Information Video:

eConsult Patient Facing Video

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