Patient Services
Other Ways to Order Your Prescriptions
- By Telephone:
Call our prescriptions line (24hour) on 01467 627777 - Chemist:
Arrange with a local chemist to request and collect your prescription. Prescription Collection Points.
If you request a medication which is not on repeat a message will be sent to the doctor to enquire about this, and they may not issue it without first discussing this with you.
When will my Prescription be ready?
Prescriptions will be ready for collection in three working days (longer by post) if you will be picking the prescription up from the surgery.
| Request Received | Script Ready By |
|---|---|
| Monday | Thursday |
| Tuesday | Friday |
| Wednesday | Monday |
| Thursday | Tuesday |
| Friday | Wednesday |
| For Example A script received on Tuesday at 4pm will be ready for collection on Friday after 4pm. |
Please request repeat prescriptions well in advance of public holidays, etc.
For those that request their prescription be sent to a local pharmacy then the time will be dependant on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.
Collection Points
Patients can either collect their prescription from the surgery or a chemist of their choice in Inverurie, Kintore or Blackburn. Please specify when ordering.
Special Request Prescriptions
There are certain medications which you may be taking regularly which we may not put onto repeat prescribing. These include certain strong painkillers, antidepressants, immune modifying drugs, and sleeping tablets.
Obviously these drugs require careful monitoring, but most are still available as a “special request prescription”. This saves you having to make an appointment. Please check with our reception staff or your GP to see if your medication is available as a “special request”. This decision lies with the prescribing GP and is influenced by various factors such as dosage and level of supervision required.
Hormone Replacement Therapy (HRT) and contraceptive drugs may be available as a special request but we will normally expect you to attend the nurse for the first two prescriptions, and then annually.
Urgent Requests for Medication
Repeat medication and special request should be made at least 3 working days in advance. It is preferable to order them approximately one week in advance.
If you find you have run out of your usual medication, you can approach your normal chemist who should be able to furnish you with a supply of your medication under the “unscheduled care” scheme. Please do not abuse this service by asking for “urgent” prescriptions for non urgent items such as shampoos cream and simple painkillers.
Useful Information
Each drug has two names, the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.
Please book your medications review appointment at least 10 days before your medication runs out